Thank you for taking time to help improve the system by providing feedback.
Please post support related posts on this page, or reply to a post if you know the answer to the question.

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Reply to last message:

leon Keulder said:
hi like more info about doing personal budgets
posted on Tuesday, 30 March 2010, 04:18:00

Tshifhiwa Maphangwa said:
Good Day!!

Ii just Hid a tool bar that was linking me to mybudget,profife and so on, How do i unhide it? because its useful and i wiould also like you to put comments on the Tool Bar icons.

Chief.
posted on Wednesday, 13 January 2010, 16:02:00

Tshifhiwa Maphangwa said:
Thanks for a brilliant tool.
posted on Wednesday, 13 January 2010, 15:46:00

john wilson said:
Is it possible to add new catagories of expenses instead of using "other" all the time.
posted on Saturday, 28 November 2009, 09:23:00

Thomas Madia said:
Hi Inge,

Are you looking for an excel template or a program designed for you that will cater specifically for your requirements?

Regards,
Madia Thomas
www.onlinebudget.co.za
posted on Friday, 15 May 2009, 10:12:00

Inge Strumpher said:
I need a budget template for a Call Centre or IT department?
posted on Friday, 15 May 2009, 10:06:00

Thomas said:
Hi People,

Please inform me when you experience problems, I promise to fix it within 24 hours in most cases.

James, thanks to you too for requesting the email change.

Don't forget to try Online Budget Mobile using your cellphone.

Happy budgeting,
Madia Thomas
www.OnlineBudget.co.za
posted on Tuesday, 17 March 2009, 14:13:00

James said:
Dear Thomas

Thanks for making the change that has allowed me to alter my email contact address.

Cheers,
James
posted on Tuesday, 10 March 2009, 07:52:00

Thomas said:
Dear users,

Please note that you are now able to change your email address on the system through my profile.

Any problems please let me know.

Happy budgeting,
Madia Thomas
posted on Tuesday, 10 March 2009, 06:20:00

Thomas said:
Hi,

Timeout problems resolved, if you experience any timeouts in future, please let me know.

Regards,
Support
posted on Friday, 27 February 2009, 16:03:00

Thomas said:
Hi,

We are aware of the timeouts happening at the moment, please be assured that we are working on resolving the problem.

Fix will be applied tonight.

Happy budgeting,
Madia Thomas
www.OnlineBudget.co.za
posted on Wednesday, 25 February 2009, 15:18:00

Thomas said:
Dear users,

I have added the classified section to the site.

Please use it to advertise your unwanted goods to other users to buy, advertising is completely free.

Happy budgeting,
Madia Thomas
posted on Friday, 13 February 2009, 08:00:00

Thomas said:
Hi,

I have added a messaging tool to the site to improve communication between us.

If you have any urgent support related question, please feel free to send me a message using the tool.

Other suggestions, queries and complaints can still be posted on this support page.

Happy budgeting,
Madia Thomas
posted on Tuesday, 10 February 2009, 01:01:00

Thomas said:
Please use this page for support related questions, not any other means.

Happy budgeting,
Madia Thomas

posted on Friday, 06 February 2009, 13:10:00

Thomas said:
Hi Koen,

Thanks for reporting the error,I will look at it and provide feedback when I am done.

Bugs and errors are normally fixed within 24 hours.

Happy budgeting,
Madia Thomas
posted on Thursday, 29 January 2009, 11:22:00

Koen said:
i was updating my profile and eer appear on the box
posted on Thursday, 29 January 2009, 10:39:00

Thomas said:
Hi Anton,

I have changed the contact number to be an optional field both on the registration page and contact us page.

Thanks for the feedback, really appreciated.

Apologies for replying so late, I am busy improving the system and implementing all the feedback I get from users.

Happy budgeting,
Madia Thomas
posted on Wednesday, 21 January 2009, 06:34:00

anton said:
Dont you want to consider to not make a contact number required field during registration or Contact us
posted on Thursday, 15 January 2009, 09:15:00

Thomas said:
Petrol price has gone down, please adjust your budgets to reflect what you are currnetly paying on Petrol.
posted on Monday, 12 January 2009, 13:59:00

Thomas said:
Dear users,

I am currently bulking up the system with new and exciting features.

I have added bonus as one of the income types, since most lucky people are going to receive year-end bonuses.

Feel free to suggest new features or improvements to the current ones.

Happy budgeting,
Madia Thomas
posted on Friday, 05 December 2008, 07:58:00

Thomas said:
I have added the Expenses and Incomes link on the left side of the budget creation wizard.

This was added to allow easier navigation between Expenses and Incomes capturing page.

Happy Budgeting,
Madi Thomas
posted on Sunday, 30 November 2008, 16:18:00

Thomas said:
There is a button on the bottom of the expenses screen to move to the income page, which is step 2 of the process.

Click on that button and you will be able to move to the next stage of capturing incomes.

Happy budgeting,
Madia Thomas
posted on Thursday, 27 November 2008, 12:57:00

Talha said:
Hi There

When I attempt to add Incomes to my budget, I am unable to do so even after it's been processing the stage for listing my expenses. Please help!!
posted on Thursday, 27 November 2008, 11:39:00

Thomas said:
Bug resolved: I apologize for the inconvinience caused by the bug which was experienced by our new users.

I also apologize for resolving the bug 30 minutes later than promised.
Keep on reporting system bugs and errors, this software belongs to us all the users(including me).

Special thanks to Hendrik Barnard for reporting the bug to us.

Happy Budgeting,
Madia Thomas
posted on Monday, 24 November 2008, 19:33:00

Thomas said:
I uncovered a bug which is being experienced by new users, when they try to create a budget, the system is throwing an error.

This is going to be fixed tonight.

I apologise for the inconvinience caused by the error and promise new users that they will be able to continue managing their finances online before 19:00 tonight.

Happy budgeting,
Thomas Madia
posted on Monday, 24 November 2008, 14:12:00

hendrik barnard said:
hi Madia, i'm trying to use your site i;m registered on your site, my problem is when i want to do my bugdet it says error, i'm using a mac pc at work, can you please assist me with this, pc has microsoft office.

thanks
kind regards.
posted on Monday, 24 November 2008, 12:44:00

Thomas said:
Bug report back: There was a bug which occured everytime you try to modify your expenses.

I managed to track it down and now you should be able to modify your expenses without any problems.

Happy budgeting,
Madia Thomas
www.onlinebudget.co.za
posted on Thursday, 20 November 2008, 18:31:00

Thomas said:
Registration page was cleverly re-introduced to the homepage, you need to click the link with the word free or Register from the menu.

The system now supports the U.S. Dollars and British Pound, as they are the hardest hit by the credit crisis

If you want your currency to be included, please drop us an email using the contact us page.

This also extends to unique features which can help improve the system, please suggest them, we will implement them for everyone to use, may even consider code-naming them after you. :)


Happy budgeting,
www.onlinebudget.co.za
posted on Wednesday, 12 November 2008, 20:52:00

Thomas said:
There was a bug on the contact us page, it was misbehaving when you aren't logged in, I managed to find the problem, it's now fine.

Please don't be shy to report errors, I will fix them within 8 hours, that's a promise.

Happy budgeting,
Madia Thomas
Owner
www.onlinebudget.co.za
posted on Wednesday, 12 November 2008, 20:46:00